ACCOUNT & ORDERS: The ‘I Wanna Buy Stuff’ Section👕
How do I place an order on Inkstring?
It’s easier than stealing the last French fry:
A. Find your fave tee and hit ‘Add to Cart’
B. March proudly to Checkout
C. Confirm your shipping info, pay up, and do a lil' happy dance — you're done!
How do I know if my order went through or ghosted me?
If your order was successful, you’ll get a WhatsApp message and email with your order ID. If not, maybe it ran away… kidding! If you didn’t get anything, message us — we’ll hunt it down for you.
Oops. I forgot my password. What now?
No worries, legend. Just click “Forgot Password” at login. We’ll email you a reset link so you can bounce back faster than your favorite meme.
Can I add more items to an order after placing it?
Nope. Once you click “Place Order,” it’s locked in like your weekend plans. But you can always make a brand-new order and treat yourself twice. #NoRegrets
SHIPPING & TRACKING: The ‘Where’s My Tee?!’ Department🚚
How fast do you ship?
We're faster than your bestie's gossip updates.
- 3–5 working days
- 5–7 working days
Your order gets prepped in 24–48 hours — because we actually make our own clothes. (Yes, we’re that cool.)
Shipping charges? Tell me now.
Free shipping for prepaid orders. We are working on COD option. Soon it will be available. Stay Tuned!
How do I track my order?
Simple. We’ll email you the Order ID when you place your order. Send it to us in WhatsApp and we will let you know the status.
Can I change my shipping address?
Only if your order hasn’t shipped yet.
Once it’s on the road, not even a GPS hack can help. So act fast!
Do you deliver everywhere in India?
Absolutely! From the peaks of the Himalayas to the chai stalls of Chennai — we got you covered. We deliver to maximum number of pincode withing India.
Do you ship internationally?
Not yet. You cannot place an international order directly from our website. But contact us via WhatsApp +91 9597400417 or email support@inkstring.com and we can help you to ship the product to your country.
But global domination is in our mood board. Stay tuned.
What if my area isn’t deliverable?
Our courier buddies will try 3 times. If they still can’t find you, your order will come back to us like a boomerang. Ping us on WhatsApp at +91 9597400417 to arrange a re-delivery.
Money got deducted but no order happened. Is this a prank?
Nope. Just tech being techy.
Check your bank account. If money’s gone and no order in sight, send us the payment screenshot and transaction ID.
Message us on WhatsApp or email us at support@inkstring.com — we’ll sort it out.
What are my payment options, wise one?
Pick your choice:
- UPI
- Debit/Credit Cards
- Wallets
- Net Banking
RETURNS & EXCHANGES: The “Oops I Changed My Mind” Section🔁
Can I cancel my order?
Of course! Just send “Hi, cancel order” on WhatsApp to +91 9597400417 before it ships.
Too late? Just return it like a pro.
Can I return or exchange something?
Yes! If your Inkstring order didn’t vibe with your soul, return or exchange it within 14 days.
- Exchanges are FREE
- Returns are SMOOTH
Prepaid orders? Money goes back to your original method.
What if I got the wrong or damaged product?
Fashion fails happen. Snap some pics or take an unboxing video and send it to us on WhatsApp. We'll send a shiny new piece your way.
Some quick notes:
- Returns/exchanges are only for India
- We may ask for photos before approving
- Unboxing videos = brownie points
CANCELLATION POLICY: Don’t Ghost Us 😢
Want to cancel?
Just WhatsApp “Hi, cancel order” to +91 9597400417 before shipping.
Once it’s shipped, the train has left the station — but you can always return it later.
WASHCARE: Keep That Tee Lookin’ Fresh🧼
What are your suggested wash care instructions?
- Wash with mild detergent. Your tee is not into harsh chemicals.
- No bleach. Unless you want a DIY disaster.
- Iron low, strictly avoid the prints unless you want modern art.
- Dry inside out, like a shy onion.
CONTACT US: Talk to the Cool Kids📞
Have a doubt? Bored and want to chat?
- WhatsApp us at +91 9597400417 (We'll respond within 24 hrs)
- Email us at support@inkstring.com
Can I be unavailable when my package arrives?
Yes. But just know our courier will try 3 times. After that, the parcel heads home. You can reschedule delivery by talking to the courier bro.
What is Inkstring Buyer Protection?
Basically, we got your back. If anything’s off — raise your concern via email to support@inkstring.com
We’ll swoop in with a cape and fix it up.